Welcome to Advance Care Billing. By accessing our services, website, or opting into our SMS communications, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using Advance Care Billing’s website, services, or opting into SMS communications, you accept these Terms and Conditions in full. If you disagree with any part of these terms, please refrain from using our services.

2. Collection of Personal Information

We collect various types of personal information to provide and improve our services. This includes:

• Full name

• Email address

• Phone number

• Billing and transaction details

• Location data

• Device/browser information

• IP address

• Any information provided via forms or communications

3. Use of Collected Information

The information we collect may be used for the following purposes:

• Appointment reminders and follow-ups

• Billing communications and inquiries

• Improving customer service and user experience

• Sending important updates or alerts

• Conducting internal research and analytics

• Marketing promotions, when explicit consent is provided

4. Information Sharing Practices

We do not sell or rent your personal data to third parties for marketing. However, we may share your information under the following conditions:

• With service providers who support our operations (e.g., SMS platforms, IT support)

• To comply with legal obligations or protect our legal rights

• With affiliates or partners only when necessary and with consent

• Under anonymized or aggregated formats for reporting purposes

5. SMS Terms and Conditions

5.1 SMS Consent Communication

Phone numbers provided through SMS opt-in will not be shared with third parties for marketing purposes.

5.2 Types of SMS Communications

If you opt in to receive SMS messages from Advance Care Billing, you may receive messages related to:

• Appointment confirmations and reminders

• Account or billing inquiries

• Follow-ups related to past appointments or services

• Promotions or limited-time offers (only with prior consent)

Example Message:
“Hello, this is a reminder of your upcoming appointment with Dr. Smith at Advance Care Billing on May 20 at 2:00 PM. Reply STOP to opt out.”

5.3 Message Frequency

Message frequency may vary. You may receive up to 2 SMS messages per week depending on your interaction with our services.

5.4 Message and Data Rates

Standard message and data rates may apply according to your carrier’s pricing plan. Fees may vary for domestic vs. international messages.

5.5 Opt-In Methods

You may opt into receiving SMS messages via:

• Verbal agreement during an in-person or phone conversation

• Online form submission

• Written consent on a paper form

5.6 Opt-Out Methods

You can opt out of receiving SMS messages at any time by:

• Replying "STOP" to any message

• Contacting us directly through our support channels

5.7 Help and Support

For assistance:

• Reply "HELP" to any SMS

• Visit Us

• Call us at +15404277149

5.8 SMS Disclosures

• Message and data rates may apply

• You can opt out at any time by texting "STOP"

• For help, text "HELP" or contact us

• Message frequency may vary

6. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after such updates constitutes acceptance of the new terms.

7. Contact Information

If you have any questions about these Terms and Conditions, please contact us